This option provides the same direct 100MB switch connection for your web server at our facility as Server Co-Location Services, but also includes management of all server infrastructure. This option includes all the items listed above for standard Server Co-Location, plus the following:
Complete system set-up of Microsoft NT, Internet Information Service (IIs), and File Transfer Protocol (FTP)

User set-up and management

• Modify, add, and delete user accounts
  
• Reset user passwords
  
• Set and monitor user account allocations
  
• Network access and logon support
  

Daily/Weekly scheduled operational maintenance

• Run system back-ups
  
• Confirm system back-ups
  
• Check webmaster mailbox
  
• Check system, application, and security logs
  
• Check IIs logs
  
• Check hard disk usage and capacity
  
• Keep written system maintenance log
  
• Defrag disks (to maintain performance)
  
• Check back-up archive integrity
  
• Run scheduled system re-boots
  
• Periodic summary reports on server performance
  
• Recording of server performance counters for memory, processors, disk space, and network bandwidth
  

Periodic System Maintenance
Archnet can, on a project basis, provide system maintenance to keep your server hardware and software up to date. These projects can include:

• Upgrading firmware and BIOS when required
• Upgrading hardware: RAM, disk, etc.
• Upgrading licensing of NT and IIs service packs

Carrier Management
24/7 Monitoring & Fault Management
Configuration Management
Documentation
Proactive Analysis & Reporting
Managed E-Mail Services
Managed Internet Service
Availability Guarantee