Managed E-mail Service offers the ideal solution for small- to medium-sized businesses that require assistance in designing, constructing, monitoring, and managing their e-mail infrastructure. Our array of services provides the power and flexibility of in-house e-mail systems without the complex administration involved.

Our staff can install and manage Microsoft Exchange™, both as an e-mail service and collaborative tool, either on your premises or through a service provider. We work with you to resolve technical issues in your current e-mail system, integrate and support software (Outlook Express™, Eudora™ Pro), then provide monitoring and management. Depending upon the customer’s needs, we can provide some or all of the following services:

• E-mail service analysis, design, installation, start-up, and expansion.
• Placing e-mail servers at a Archnet high-bandwidth co-location facility, or providing a robust and secure server/network architecture at the client’s facility.
• Complete server management – user administration, usage and log analysis, and hardware and software performance maintenance.
• Continuous monitoring and management for reliable service.
• Security management – user authentication, intruder control, anti-spam and anti-virus management.
• Back-up service

Carrier Management
24/7 Monitoring & Fault Management
Configuration Management
Documentation
Proactive Analysis & Reporting
Managed Internet Service
Managed Server Co-Location
Availability Guarantee