The key to keeping a wide area network running problem-free is to properly manage your service providers. When we manage your network, you have a single point of contact for any network problems. If there are problems that require escalation, we work that through our own internal channels to get the desired results quickly. We get better results because we get daily practice, we know the escalation managers personally, and we represent many clients.

We manage all the following carrier service issues on a daily basis:

• Negotiate and manage contracts for Private lines, Frame-relay, ATM. IP services.
  
• Maintain contract continuity
  
• Monitor contract end of life
  
• Maintain carrier account relationship continuity
  
• Maintain both Sales and Operations chain of escalation

We do this to give you a risk-free way to try our services - this also gives us an opportunity to demonstrate our value to you.

24/7 Monitoring & Fault Management
Configuration Management
Documentation
Managed E-Mail Services
Managed Internet Service
Managed Server Co-Location
Availability Guarantee

© 2002. Archnet, Inc. Archnet and the Network Architects logos are registered trademarks of Archnet, Inc. All other registered trademarks and service marks are the property of their respective owners. This service description is based on service levels at the time of printing and is subject to change without notice. Warranties and guaranties within are subject to limitations.