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Network Architects believes that network management must be full-service, end-to-end and full lifecycle to be effective for our customers. We stake our reputation for superior customer service by offering customers an uptime guarantee that correlates directly to the size and complexity of the network and performance requirements. If our uptime guarantee is not met due to circumstances within our control, your management fee will be refunded. However, we also understand that managing a WAN extends well beyond uptime guarantees. That’s why we promise responsive technical support, ongoing communication about technical issues, fast problem resolution., and a commitment to excellence. |
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© 2002. Archnet, Inc. Archnet and the Network Architects logos are registered trademarks of Archnet, Inc. All other registered trademarks and service marks are the property of their respective owners. This service description is based on service levels at the time of printing and is subject to change without notice. Warranties and guaranties within are subject to limitations. |
